Turn a solved question into docs
When a question in your forum has an accepted answer, that answer is probably documentation nobody has written yet. Turn into docs makes it a draft page — or an FAQ entry — in one click.
From the forum
On a solved question, staff see Turn into docs in the bar at the top of the thread. With a default destination it is one click; with several documentation or FAQ spaces a select names where the draft goes. The bar then offers Open the draft.
The draft carries:
a docs page: the question as asked, the accepted answer, and a line crediting the answer's author with a link to the thread. A space whose page shape declares symptom/resolution sections gets the question and answer in those sections.
an FAQ entry: the question as the title, the answer as the body, the same credit line;
sectionfiles it under an FAQ heading.
Nothing is published until somebody publishes the draft.
Backlinks both ways
The thread shows "This is now documented", linking to the page.
The page shows "From the community discussion: <thread>" under the article, and keeps the link in
metadata.promotedFrom(topicId,url,answerPostId) for anything that reads the page through the API.
Where it lands
In order: the request's targetSpaceId (id or slug), the forum's own promote.targetSpaceId setting, the organization's community.promote_target, then the organization's first documentation space (first FAQ space for an FAQ entry). The person needs docs.write in the destination.
API
GET /api/orgs/{org}/spaces/{forum}/forum/{topicId}/promote # solved? documented? where could it go?
POST /api/orgs/{org}/spaces/{forum}/forum/{topicId}/promote
{ "mode": "faq", "targetSpaceId": "faq", "section": "Billing" }The answer names the page, its editor (editUrl) and the thread's public address (sourceUrl). DELETE …/promote unlinks the thread from the page and leaves the page alone.
In the API
Every operation below is also reachable from the other surfaces without a dedicated command. forumulate api <Operation> calls it from the CLI, the JavaScript SDK has a typed method for each one (the last column names it; the Python and Go SDKs are generated from the same spec), and an agent reaches the organization-scoped ones through the MCP agent server — its api_* family tools, or call_api. Where a CLI command or a hand-made MCP tool exists too, the last column names it. Operation names link to the API reference.
Forum Promote
Operation | Request | What it does | Shortcuts |
|---|---|---|---|
| Where a thread could be turned into docs |
| |
| Unlink a thread from the page it was turned into |
|