Welcome to Shippified

Welcome to Shippified

Shippified is an order-operations workspace for resellers. It collects your cooks (successful checkouts) from Discord monitor bots and from retailer order emails, merges the two into a single list of orders, keeps each order's status current as shipping and delivery updates arrive, and shows what each order actually made you once your subscription costs are counted.

You don't install anything. You connect the places where your order information already shows up, and Shippified builds and maintains the order list for you.

Who it's for

Shippified is built for people who buy retail product to resell and who already have:

• Discord monitors or bots that post a message when a checkout succeeds, and/or

• An email inbox that receives order confirmations, shipping notices and delivery notices from retailers.

It works with either one alone. If you use both, Shippified lines them up so that one purchase appears as one order.

How it fits together

It helps to think of Shippified as five layers, each feeding the next:

Sources → Orders → Lifecycle → Tracking → Profit

1. Sources

A source is anywhere order information comes in from. There are two kinds, both managed on the Links page:

2. Orders

Each message is read by a template, a parser that recognises one kind of message (for example, a Target "your order has shipped" email) and pulls out the order number, item, price, tracking number and so on. Built-in templates cover the major monitor bots and four retailers: Target, Walmart, Amazon and Best Buy. You can build your own on the Templates page.

Messages that share an order number become one order, whether they arrived by Discord, by email, or both. An order that more than one channel has seen gets a confirmed badge (for example "2× confirmed").

3. Lifecycle

Every order has one of five statuses: Ordered, Shipped, Delivered, Canceled or Issue. Status only moves forward. A late "thanks for your order" email can't pull a delivered order back to Ordered. You don't set statuses by hand; they come from the messages and tracking data Shippified receives. (Adding a tracking number to an Ordered order yourself moves it to Shipped.)

You can fill in details Shippified couldn't read, and anything you enter is kept when orders are re-parsed or rebuilt.

4. Tracking

When an order has a tracking number, Shippified works out the carrier from the number's format. DHL and DHL Express packages are tracked live: Shippified checks the carrier in the background and moves the order to Delivered, with delivery dates, when the carrier confirms it. UPS, FedEx and USPS numbers are recognised too, but their timeline comes from your order emails, and you can check the package on the carrier's website (the order links straight to USPS). Click an order to see its timeline.

5. Profit

Add a sale price to an order when you sell it. Shippified already knows what you paid (it reads the price from the order message, or you can enter it). On the Insights page it reports:

• Revenue: the sale prices you've entered.

• Order COGS: what you paid for those orders.

• Sub costs: your subscription costs (monitors, proxies, tools and so on) for the period.

• Gross profit: revenue minus order COGS.

• Net profit: gross profit minus sub costs.

You record subscriptions under Calendar → Subscriptions. Each subscription's cost is spread over the days it was active, so a monthly subscription is counted fairly in a weekly or quarterly view.

Tip: Net profit is only as complete as your sale prices. When fewer than half of the orders in the period have a sale price, Insights shows a coverage warning so you know the number is missing revenue.

Where things live in the app

Guides in this section

Start with the quickstart, then read whichever guides match how you work.

Getting started

• Quickstart: your first 10 minutes, from signing up to your first order.

Sources

• Connect Discord monitor bots: send your monitors' checkouts to Shippified.

• Connect an email inbox: Google, Microsoft, IMAP and forwarding. Covers polling, what mail is ignored and why, and troubleshooting.

• Rebuild from mailbox: re-read an inbox with the current parsers, and how that differs from Re-run parsing.

Orders and tracking

• Orders and their lifecycle: statuses, how messages merge into one order, supported retailers, manual orders and editing.

• Shipment tracking: carriers, the tracking drawer, and how delivery is confirmed.

Templates

• Custom templates: teach Shippified to read a bot or retailer it doesn't know yet.

• Embed copier: capture a real bot embed as a template sample.

Money and insights

• Costs, sale prices and profit: how cost, sale price, subscriptions and profit are worked out.

• Home, Analytics, Insights and Calendar: what each dashboard number means.

• Sharing and public profiles: share cards, your public profile and the leaderboard, and what stays private.

Discord

• The Shippified Discord bot: what the Shippified app can do in your server.

Account and help

• Account settings and privacy: sign-in, forwarding, billing, and downloading or deleting your data.

• Troubleshooting and FAQ: fixes for the most common problems.

For developers

Everything in the dashboard is also available through the public API. See the REST API reference, authentication, orders and outbound webhooks.