Sub-tickets

Break large tickets into smaller ones that can be picked up independently.

Creating sub-tickets

Open a ticket and press Cmd Shift O, or click Add sub-ticket under the description. A sub-ticket inherits its parent's team, track and loop.

Progress

The parent shows a progress ring that fills as its sub-tickets close. Optionally, set Team settings → Workflow → Auto-close parent so the parent closes itself when the last sub-ticket is done.

Converting

Drag a ticket onto another in a list to make it a sub-ticket, or open … → Set parent. To promote a sub-ticket back to the top level, clear its parent.