conversations

Written for: ＋ Written for
Deprecated: ＋ Deprecated
Applies to: ＋ Applies to

AdminUpdated Sep 19, 2026

POSThttps://api.chatlychat.com/v1/conversations/mark-all-read

Mark every conversation in the workspace read for the agent side

Parameters

Name	In	Type	Required	Description
`Idempotency-Key`	header	string	no	UUIDv4 or 16-128 char opaque token. Required on write endpoints in production. Replays return the cached response with `Idempotency-Replay: true`; reusing the key with a different body returns 409 idempotency_conflict.

Responses

201

Code samples

cURL

curl -X POST "https://api.chatlychat.com/v1/conversations/mark-all-read" \
  -H "Idempotency-Key: <value>"

TypeScript

const res = await fetch('https://api.chatlychat.com/v1/conversations/mark-all-read', {
  method: 'POST',
  headers: {
    'Idempotency-Key': '<value>',
  },
});
const data = await res.json();

Python

import requests

res = requests.request(
    "POST",
    "https://api.chatlychat.com/v1/conversations/mark-all-read",
    headers={
    "Idempotency-Key": "<value>",
    },
)
data = res.json()

package main

import (
	"fmt"
	"io"
	"net/http"
)

func main() {
	req, _ := http.NewRequest("POST", "https://api.chatlychat.com/v1/conversations/mark-all-read", nil)
	req.Header.Set("Idempotency-Key", "<value>")
	res, _ := http.DefaultClient.Do(req)
	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)
	fmt.Println(string(body))
}

PHP

<?php
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, 'https://api.chatlychat.com/v1/conversations/mark-all-read');
curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_HTTPHEADER, ['Idempotency-Key: <value>']);
$response = curl_exec($ch);
curl_close($ch);
echo $response;

Ruby

require 'net/http'
require 'uri'

uri = URI('https://api.chatlychat.com/v1/conversations/mark-all-read')
req = Net::HTTP::Post.new(uri)
req['Idempotency-Key'] = '<value>'
res = Net::HTTP.start(uri.hostname, uri.port, use_ssl: uri.scheme == 'https') do |http|
  http.request(req)
end
puts res.body

Java

import java.net.URI;
import java.net.http.*;
import java.net.http.HttpRequest.BodyPublishers;

HttpClient client = HttpClient.newHttpClient();
HttpRequest request = HttpRequest.newBuilder()
    .uri(URI.create("https://api.chatlychat.com/v1/conversations/mark-all-read"))
    .header("Idempotency-Key", "<value>")
    .method("POST", BodyPublishers.noBody())
    .build();
HttpResponse<String> response = client.send(request, HttpResponse.BodyHandlers.ofString());
System.out.println(response.body());

GEThttps://api.chatlychat.com/v1/conversations/unattended

Open conversations no human agent has replied to yet

Parameters

Name	In	Type	Required	Description
`assignee`	query	string	yes
`team`	query	string	yes
`channel`	query	string	yes
`olderThanMinutes`	query	string	yes
`cursor`	query	string	yes
`limit`	query	string	yes
`Idempotency-Key`	header	string	no	UUIDv4 or 16-128 char opaque token. Required on write endpoints in production. Replays return the cached response with `Idempotency-Replay: true`; reusing the key with a different body returns 409 idempotency_conflict.

Responses

200

Code samples

cURL

curl -X GET "https://api.chatlychat.com/v1/conversations/unattended?assignee=&team=&channel=&olderThanMinutes=&cursor=&limit=" \
  -H "Idempotency-Key: <value>"

TypeScript

const res = await fetch('https://api.chatlychat.com/v1/conversations/unattended?assignee=&team=&channel=&olderThanMinutes=&cursor=&limit=', {
  method: 'GET',
  headers: {
    'Idempotency-Key': '<value>',
  },
});
const data = await res.json();

Python

import requests

res = requests.request(
    "GET",
    "https://api.chatlychat.com/v1/conversations/unattended?assignee=&team=&channel=&olderThanMinutes=&cursor=&limit=",
    headers={
    "Idempotency-Key": "<value>",
    },
)
data = res.json()

package main

import (
	"fmt"
	"io"
	"net/http"
)

func main() {
	req, _ := http.NewRequest("GET", "https://api.chatlychat.com/v1/conversations/unattended?assignee=&team=&channel=&olderThanMinutes=&cursor=&limit=", nil)
	req.Header.Set("Idempotency-Key", "<value>")
	res, _ := http.DefaultClient.Do(req)
	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)
	fmt.Println(string(body))
}

PHP

<?php
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, 'https://api.chatlychat.com/v1/conversations/unattended?assignee=&team=&channel=&olderThanMinutes=&cursor=&limit=');
curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_HTTPHEADER, ['Idempotency-Key: <value>']);
$response = curl_exec($ch);
curl_close($ch);
echo $response;

Ruby

require 'net/http'
require 'uri'

uri = URI('https://api.chatlychat.com/v1/conversations/unattended?assignee=&team=&channel=&olderThanMinutes=&cursor=&limit=')
req = Net::HTTP::Get.new(uri)
req['Idempotency-Key'] = '<value>'
res = Net::HTTP.start(uri.hostname, uri.port, use_ssl: uri.scheme == 'https') do |http|
  http.request(req)
end
puts res.body

Java

import java.net.URI;
import java.net.http.*;
import java.net.http.HttpRequest.BodyPublishers;

HttpClient client = HttpClient.newHttpClient();
HttpRequest request = HttpRequest.newBuilder()
    .uri(URI.create("https://api.chatlychat.com/v1/conversations/unattended?assignee=&team=&channel=&olderThanMinutes=&cursor=&limit="))
    .header("Idempotency-Key", "<value>")
    .GET()
    .build();
HttpResponse<String> response = client.send(request, HttpResponse.BodyHandlers.ofString());
System.out.println(response.body());

GEThttps://api.chatlychat.com/v1/conversations/{id}/similar

Find similar resolved conversations

Parameters

Name	In	Type	Required	Description
`id`	path	string	yes
`limit`	query	string	yes
`Idempotency-Key`	header	string	no	UUIDv4 or 16-128 char opaque token. Required on write endpoints in production. Replays return the cached response with `Idempotency-Replay: true`; reusing the key with a different body returns 409 idempotency_conflict.

Responses

200

Code samples

cURL

curl -X GET "https://api.chatlychat.com/v1/conversations/{id}/similar?limit=" \
  -H "Idempotency-Key: <value>"

TypeScript

const res = await fetch('https://api.chatlychat.com/v1/conversations/{id}/similar?limit=', {
  method: 'GET',
  headers: {
    'Idempotency-Key': '<value>',
  },
});
const data = await res.json();

Python

import requests

res = requests.request(
    "GET",
    "https://api.chatlychat.com/v1/conversations/{id}/similar?limit=",
    headers={
    "Idempotency-Key": "<value>",
    },
)
data = res.json()

package main

import (
	"fmt"
	"io"
	"net/http"
)

func main() {
	req, _ := http.NewRequest("GET", "https://api.chatlychat.com/v1/conversations/{id}/similar?limit=", nil)
	req.Header.Set("Idempotency-Key", "<value>")
	res, _ := http.DefaultClient.Do(req)
	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)
	fmt.Println(string(body))
}

PHP

<?php
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, 'https://api.chatlychat.com/v1/conversations/{id}/similar?limit=');
curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_HTTPHEADER, ['Idempotency-Key: <value>']);
$response = curl_exec($ch);
curl_close($ch);
echo $response;

Ruby

require 'net/http'
require 'uri'

uri = URI('https://api.chatlychat.com/v1/conversations/{id}/similar?limit=')
req = Net::HTTP::Get.new(uri)
req['Idempotency-Key'] = '<value>'
res = Net::HTTP.start(uri.hostname, uri.port, use_ssl: uri.scheme == 'https') do |http|
  http.request(req)
end
puts res.body

Java

import java.net.URI;
import java.net.http.*;
import java.net.http.HttpRequest.BodyPublishers;

HttpClient client = HttpClient.newHttpClient();
HttpRequest request = HttpRequest.newBuilder()
    .uri(URI.create("https://api.chatlychat.com/v1/conversations/{id}/similar?limit="))
    .header("Idempotency-Key", "<value>")
    .GET()
    .build();
HttpResponse<String> response = client.send(request, HttpResponse.BodyHandlers.ofString());
System.out.println(response.body());

GEThttps://api.chatlychat.com/v1/conversations

List conversations in the inbox

Parameters

Name	In	Type	Required	Description
`status`	query	string	yes
`assignee`	query	string	yes
`unread`	query	string	yes
`mentioned`	query	string	yes
`channel`	query	string	yes
`tags`	query	string	yes
`from`	query	string	yes
`to`	query	string	yes
`segment`	query	string	yes
`priority`	query	string	yes
`team`	query	string	yes
`createdFrom`	query	string	yes
`createdTo`	query	string	yes
`unattended`	query	string	yes
`unattendedFor`	query	string	yes
`sla`	query	string	yes
`filter`	query	string	yes
`brand`	query	string	yes
`sort`	query	string	yes
`cursor`	query	string	yes
`limit`	query	string	yes
`Idempotency-Key`	header	string	no	UUIDv4 or 16-128 char opaque token. Required on write endpoints in production. Replays return the cached response with `Idempotency-Replay: true`; reusing the key with a different body returns 409 idempotency_conflict.

Responses

200

Code samples

cURL

curl -X GET "https://api.chatlychat.com/v1/conversations?status=&assignee=&unread=&mentioned=&channel=&tags=&from=&to=&segment=&priority=&team=&createdFrom=&createdTo=&unattended=&unattendedFor=&sla=&filter=&brand=&sort=&cursor=&limit=" \
  -H "Idempotency-Key: <value>"

TypeScript

const res = await fetch('https://api.chatlychat.com/v1/conversations?status=&assignee=&unread=&mentioned=&channel=&tags=&from=&to=&segment=&priority=&team=&createdFrom=&createdTo=&unattended=&unattendedFor=&sla=&filter=&brand=&sort=&cursor=&limit=', {
  method: 'GET',
  headers: {
    'Idempotency-Key': '<value>',
  },
});
const data = await res.json();

Python

import requests

res = requests.request(
    "GET",
    "https://api.chatlychat.com/v1/conversations?status=&assignee=&unread=&mentioned=&channel=&tags=&from=&to=&segment=&priority=&team=&createdFrom=&createdTo=&unattended=&unattendedFor=&sla=&filter=&brand=&sort=&cursor=&limit=",
    headers={
    "Idempotency-Key": "<value>",
    },
)
data = res.json()

package main

import (
	"fmt"
	"io"
	"net/http"
)

func main() {
	req, _ := http.NewRequest("GET", "https://api.chatlychat.com/v1/conversations?status=&assignee=&unread=&mentioned=&channel=&tags=&from=&to=&segment=&priority=&team=&createdFrom=&createdTo=&unattended=&unattendedFor=&sla=&filter=&brand=&sort=&cursor=&limit=", nil)
	req.Header.Set("Idempotency-Key", "<value>")
	res, _ := http.DefaultClient.Do(req)
	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)
	fmt.Println(string(body))
}

PHP

<?php
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, 'https://api.chatlychat.com/v1/conversations?status=&assignee=&unread=&mentioned=&channel=&tags=&from=&to=&segment=&priority=&team=&createdFrom=&createdTo=&unattended=&unattendedFor=&sla=&filter=&brand=&sort=&cursor=&limit=');
curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_HTTPHEADER, ['Idempotency-Key: <value>']);
$response = curl_exec($ch);
curl_close($ch);
echo $response;

Ruby

require 'net/http'
require 'uri'

uri = URI('https://api.chatlychat.com/v1/conversations?status=&assignee=&unread=&mentioned=&channel=&tags=&from=&to=&segment=&priority=&team=&createdFrom=&createdTo=&unattended=&unattendedFor=&sla=&filter=&brand=&sort=&cursor=&limit=')
req = Net::HTTP::Get.new(uri)
req['Idempotency-Key'] = '<value>'
res = Net::HTTP.start(uri.hostname, uri.port, use_ssl: uri.scheme == 'https') do |http|
  http.request(req)
end
puts res.body

Java

import java.net.URI;
import java.net.http.*;
import java.net.http.HttpRequest.BodyPublishers;

HttpClient client = HttpClient.newHttpClient();
HttpRequest request = HttpRequest.newBuilder()
    .uri(URI.create("https://api.chatlychat.com/v1/conversations?status=&assignee=&unread=&mentioned=&channel=&tags=&from=&to=&segment=&priority=&team=&createdFrom=&createdTo=&unattended=&unattendedFor=&sla=&filter=&brand=&sort=&cursor=&limit="))
    .header("Idempotency-Key", "<value>")
    .GET()
    .build();
HttpResponse<String> response = client.send(request, HttpResponse.BodyHandlers.ofString());
System.out.println(response.body());

GEThttps://api.chatlychat.com/v1/conversations/{id}

Get a conversation by id

Parameters

Name	In	Type	Required	Description
`id`	path	string	yes
`Idempotency-Key`	header	string	no	UUIDv4 or 16-128 char opaque token. Required on write endpoints in production. Replays return the cached response with `Idempotency-Replay: true`; reusing the key with a different body returns 409 idempotency_conflict.

Responses

200

Code samples

cURL

curl -X GET "https://api.chatlychat.com/v1/conversations/{id}" \
  -H "Idempotency-Key: <value>"

TypeScript

const res = await fetch('https://api.chatlychat.com/v1/conversations/{id}', {
  method: 'GET',
  headers: {
    'Idempotency-Key': '<value>',
  },
});
const data = await res.json();

Python

import requests

res = requests.request(
    "GET",
    "https://api.chatlychat.com/v1/conversations/{id}",
    headers={
    "Idempotency-Key": "<value>",
    },
)
data = res.json()

package main

import (
	"fmt"
	"io"
	"net/http"
)

func main() {
	req, _ := http.NewRequest("GET", "https://api.chatlychat.com/v1/conversations/{id}", nil)
	req.Header.Set("Idempotency-Key", "<value>")
	res, _ := http.DefaultClient.Do(req)
	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)
	fmt.Println(string(body))
}

PHP

<?php
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, 'https://api.chatlychat.com/v1/conversations/{id}');
curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_HTTPHEADER, ['Idempotency-Key: <value>']);
$response = curl_exec($ch);
curl_close($ch);
echo $response;

Ruby

require 'net/http'
require 'uri'

uri = URI('https://api.chatlychat.com/v1/conversations/{id}')
req = Net::HTTP::Get.new(uri)
req['Idempotency-Key'] = '<value>'
res = Net::HTTP.start(uri.hostname, uri.port, use_ssl: uri.scheme == 'https') do |http|
  http.request(req)
end
puts res.body

Java

import java.net.URI;
import java.net.http.*;
import java.net.http.HttpRequest.BodyPublishers;

HttpClient client = HttpClient.newHttpClient();
HttpRequest request = HttpRequest.newBuilder()
    .uri(URI.create("https://api.chatlychat.com/v1/conversations/{id}"))
    .header("Idempotency-Key", "<value>")
    .GET()
    .build();
HttpResponse<String> response = client.send(request, HttpResponse.BodyHandlers.ofString());
System.out.println(response.body());

GEThttps://api.chatlychat.com/v1/conversations/{id}/messages

List messages within a conversation

Parameters

Name	In	Type	Required	Description
`id`	path	string	yes
`cursor`	query	string	yes
`limit`	query	string	yes
`Idempotency-Key`	header	string	no	UUIDv4 or 16-128 char opaque token. Required on write endpoints in production. Replays return the cached response with `Idempotency-Replay: true`; reusing the key with a different body returns 409 idempotency_conflict.

Responses

200

Code samples

cURL

curl -X GET "https://api.chatlychat.com/v1/conversations/{id}/messages?cursor=&limit=" \
  -H "Idempotency-Key: <value>"

TypeScript

const res = await fetch('https://api.chatlychat.com/v1/conversations/{id}/messages?cursor=&limit=', {
  method: 'GET',
  headers: {
    'Idempotency-Key': '<value>',
  },
});
const data = await res.json();

Python

import requests

res = requests.request(
    "GET",
    "https://api.chatlychat.com/v1/conversations/{id}/messages?cursor=&limit=",
    headers={
    "Idempotency-Key": "<value>",
    },
)
data = res.json()

package main

import (
	"fmt"
	"io"
	"net/http"
)

func main() {
	req, _ := http.NewRequest("GET", "https://api.chatlychat.com/v1/conversations/{id}/messages?cursor=&limit=", nil)
	req.Header.Set("Idempotency-Key", "<value>")
	res, _ := http.DefaultClient.Do(req)
	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)
	fmt.Println(string(body))
}

PHP

<?php
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, 'https://api.chatlychat.com/v1/conversations/{id}/messages?cursor=&limit=');
curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_HTTPHEADER, ['Idempotency-Key: <value>']);
$response = curl_exec($ch);
curl_close($ch);
echo $response;

Ruby

require 'net/http'
require 'uri'

uri = URI('https://api.chatlychat.com/v1/conversations/{id}/messages?cursor=&limit=')
req = Net::HTTP::Get.new(uri)
req['Idempotency-Key'] = '<value>'
res = Net::HTTP.start(uri.hostname, uri.port, use_ssl: uri.scheme == 'https') do |http|
  http.request(req)
end
puts res.body

Java

import java.net.URI;
import java.net.http.*;
import java.net.http.HttpRequest.BodyPublishers;

HttpClient client = HttpClient.newHttpClient();
HttpRequest request = HttpRequest.newBuilder()
    .uri(URI.create("https://api.chatlychat.com/v1/conversations/{id}/messages?cursor=&limit="))
    .header("Idempotency-Key", "<value>")
    .GET()
    .build();
HttpResponse<String> response = client.send(request, HttpResponse.BodyHandlers.ofString());
System.out.println(response.body());

POSThttps://api.chatlychat.com/v1/conversations/{id}/messages

Send a message into a conversation

Parameters

Name	In	Type	Required	Description
`id`	path	string	yes
`Idempotency-Key`	header	string	no	UUIDv4 or 16-128 char opaque token. Required on write endpoints in production. Replays return the cached response with `Idempotency-Replay: true`; reusing the key with a different body returns 409 idempotency_conflict.

Request body application/json

{
  "conversationId": "string",
  "body": "string",
  "kind": "text",
  "attachmentIds": [],
  "attachments": [],
  "metadata": {},
  "replyToMessageId": "string"
}

Responses

201

Code samples

cURL

curl -X POST "https://api.chatlychat.com/v1/conversations/{id}/messages" \
  -H "Idempotency-Key: <value>" \
  -H "Content-Type: application/json" \
  -d '{"conversationId":"string","body":"string","kind":"text","attachmentIds":[],"attachments":[],"metadata":{},"replyToMessageId":"string"}'

TypeScript

const res = await fetch('https://api.chatlychat.com/v1/conversations/{id}/messages', {
  method: 'POST',
  headers: {
    'Idempotency-Key': '<value>',
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({"conversationId":"string","body":"string","kind":"text","attachmentIds":[],"attachments":[],"metadata":{},"replyToMessageId":"string"}),
});
const data = await res.json();

Python

import requests

res = requests.request(
    "POST",
    "https://api.chatlychat.com/v1/conversations/{id}/messages",
    headers={
    "Idempotency-Key": "<value>",
    "Content-Type": "application/json",
    },
    json={"conversationId": "string", "body": "string", "kind": "text", "attachmentIds": [], "attachments": [], "metadata": {}, "replyToMessageId": "string"},
)
data = res.json()

package main

import (
	"fmt"
	"io"
	"net/http"
	"strings"
)

func main() {
	req, _ := http.NewRequest("POST", "https://api.chatlychat.com/v1/conversations/{id}/messages", strings.NewReader(`{"conversationId":"string","body":"string","kind":"text","attachmentIds":[],"attachments":[],"metadata":{},"replyToMessageId":"string"}`))
	req.Header.Set("Idempotency-Key", "<value>")
	req.Header.Set("Content-Type", "application/json")
	res, _ := http.DefaultClient.Do(req)
	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)
	fmt.Println(string(body))
}

PHP

<?php
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, 'https://api.chatlychat.com/v1/conversations/{id}/messages');
curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_HTTPHEADER, ['Idempotency-Key: <value>', 'Content-Type: application/json']);
curl_setopt($ch, CURLOPT_POSTFIELDS, '{"conversationId":"string","body":"string","kind":"text","attachmentIds":[],"attachments":[],"metadata":{},"replyToMessageId":"string"}');
$response = curl_exec($ch);
curl_close($ch);
echo $response;

Ruby

require 'net/http'
require 'uri'

uri = URI('https://api.chatlychat.com/v1/conversations/{id}/messages')
req = Net::HTTP::Post.new(uri)
req['Idempotency-Key'] = '<value>'
req['Content-Type'] = 'application/json'
req.body = '{"conversationId":"string","body":"string","kind":"text","attachmentIds":[],"attachments":[],"metadata":{},"replyToMessageId":"string"}'
res = Net::HTTP.start(uri.hostname, uri.port, use_ssl: uri.scheme == 'https') do |http|
  http.request(req)
end
puts res.body

Java

import java.net.URI;
import java.net.http.*;
import java.net.http.HttpRequest.BodyPublishers;

HttpClient client = HttpClient.newHttpClient();
HttpRequest request = HttpRequest.newBuilder()
    .uri(URI.create("https://api.chatlychat.com/v1/conversations/{id}/messages"))
    .header("Idempotency-Key", "<value>")
    .header("Content-Type", "application/json")
    .method("POST", BodyPublishers.ofString("{\"conversationId\":\"string\",\"body\":\"string\",\"kind\":\"text\",\"attachmentIds\":[],\"attachments\":[],\"metadata\":{},\"replyToMessageId\":\"string\"}"))
    .build();
HttpResponse<String> response = client.send(request, HttpResponse.BodyHandlers.ofString());
System.out.println(response.body());

POSThttps://api.chatlychat.com/v1/conversations/{id}/mark-read

Mark the agent-inbound side of the thread as read

Parameters

Name	In	Type	Required	Description
`id`	path	string	yes
`Idempotency-Key`	header	string	no	UUIDv4 or 16-128 char opaque token. Required on write endpoints in production. Replays return the cached response with `Idempotency-Replay: true`; reusing the key with a different body returns 409 idempotency_conflict.

Request body application/json

{
  "upToMessageId": "string"
}

Responses

201

Code samples

cURL

curl -X POST "https://api.chatlychat.com/v1/conversations/{id}/mark-read" \
  -H "Idempotency-Key: <value>" \
  -H "Content-Type: application/json" \
  -d '{"upToMessageId":"string"}'

TypeScript

const res = await fetch('https://api.chatlychat.com/v1/conversations/{id}/mark-read', {
  method: 'POST',
  headers: {
    'Idempotency-Key': '<value>',
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({"upToMessageId":"string"}),
});
const data = await res.json();

Python

import requests

res = requests.request(
    "POST",
    "https://api.chatlychat.com/v1/conversations/{id}/mark-read",
    headers={
    "Idempotency-Key": "<value>",
    "Content-Type": "application/json",
    },
    json={"upToMessageId": "string"},
)
data = res.json()

package main

import (
	"fmt"
	"io"
	"net/http"
	"strings"
)

func main() {
	req, _ := http.NewRequest("POST", "https://api.chatlychat.com/v1/conversations/{id}/mark-read", strings.NewReader(`{"upToMessageId":"string"}`))
	req.Header.Set("Idempotency-Key", "<value>")
	req.Header.Set("Content-Type", "application/json")
	res, _ := http.DefaultClient.Do(req)
	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)
	fmt.Println(string(body))
}

PHP

<?php
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, 'https://api.chatlychat.com/v1/conversations/{id}/mark-read');
curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_HTTPHEADER, ['Idempotency-Key: <value>', 'Content-Type: application/json']);
curl_setopt($ch, CURLOPT_POSTFIELDS, '{"upToMessageId":"string"}');
$response = curl_exec($ch);
curl_close($ch);
echo $response;

Ruby

require 'net/http'
require 'uri'

uri = URI('https://api.chatlychat.com/v1/conversations/{id}/mark-read')
req = Net::HTTP::Post.new(uri)
req['Idempotency-Key'] = '<value>'
req['Content-Type'] = 'application/json'
req.body = '{"upToMessageId":"string"}'
res = Net::HTTP.start(uri.hostname, uri.port, use_ssl: uri.scheme == 'https') do |http|
  http.request(req)
end
puts res.body

Java

import java.net.URI;
import java.net.http.*;
import java.net.http.HttpRequest.BodyPublishers;

HttpClient client = HttpClient.newHttpClient();
HttpRequest request = HttpRequest.newBuilder()
    .uri(URI.create("https://api.chatlychat.com/v1/conversations/{id}/mark-read"))
    .header("Idempotency-Key", "<value>")
    .header("Content-Type", "application/json")
    .method("POST", BodyPublishers.ofString("{\"upToMessageId\":\"string\"}"))
    .build();
HttpResponse<String> response = client.send(request, HttpResponse.BodyHandlers.ofString());
System.out.println(response.body());

POSThttps://api.chatlychat.com/v1/conversations/{id}/read

Mark a conversation read up to a message and publish

Parameters

Name	In	Type	Required	Description
`id`	path	string	yes
`Idempotency-Key`	header	string	no	UUIDv4 or 16-128 char opaque token. Required on write endpoints in production. Replays return the cached response with `Idempotency-Replay: true`; reusing the key with a different body returns 409 idempotency_conflict.

Request body application/json

{
  "messageId": "string",
  "readerType": "contact",
  "readerId": "string"
}

Responses

201

Code samples

cURL

curl -X POST "https://api.chatlychat.com/v1/conversations/{id}/read" \
  -H "Idempotency-Key: <value>" \
  -H "Content-Type: application/json" \
  -d '{"messageId":"string","readerType":"contact","readerId":"string"}'

TypeScript

const res = await fetch('https://api.chatlychat.com/v1/conversations/{id}/read', {
  method: 'POST',
  headers: {
    'Idempotency-Key': '<value>',
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({"messageId":"string","readerType":"contact","readerId":"string"}),
});
const data = await res.json();

Python

import requests

res = requests.request(
    "POST",
    "https://api.chatlychat.com/v1/conversations/{id}/read",
    headers={
    "Idempotency-Key": "<value>",
    "Content-Type": "application/json",
    },
    json={"messageId": "string", "readerType": "contact", "readerId": "string"},
)
data = res.json()

package main

import (
	"fmt"
	"io"
	"net/http"
	"strings"
)

func main() {
	req, _ := http.NewRequest("POST", "https://api.chatlychat.com/v1/conversations/{id}/read", strings.NewReader(`{"messageId":"string","readerType":"contact","readerId":"string"}`))
	req.Header.Set("Idempotency-Key", "<value>")
	req.Header.Set("Content-Type", "application/json")
	res, _ := http.DefaultClient.Do(req)
	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)
	fmt.Println(string(body))
}

PHP

<?php
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, 'https://api.chatlychat.com/v1/conversations/{id}/read');
curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_HTTPHEADER, ['Idempotency-Key: <value>', 'Content-Type: application/json']);
curl_setopt($ch, CURLOPT_POSTFIELDS, '{"messageId":"string","readerType":"contact","readerId":"string"}');
$response = curl_exec($ch);
curl_close($ch);
echo $response;

Ruby

require 'net/http'
require 'uri'

uri = URI('https://api.chatlychat.com/v1/conversations/{id}/read')
req = Net::HTTP::Post.new(uri)
req['Idempotency-Key'] = '<value>'
req['Content-Type'] = 'application/json'
req.body = '{"messageId":"string","readerType":"contact","readerId":"string"}'
res = Net::HTTP.start(uri.hostname, uri.port, use_ssl: uri.scheme == 'https') do |http|
  http.request(req)
end
puts res.body

Java

import java.net.URI;
import java.net.http.*;
import java.net.http.HttpRequest.BodyPublishers;

HttpClient client = HttpClient.newHttpClient();
HttpRequest request = HttpRequest.newBuilder()
    .uri(URI.create("https://api.chatlychat.com/v1/conversations/{id}/read"))
    .header("Idempotency-Key", "<value>")
    .header("Content-Type", "application/json")
    .method("POST", BodyPublishers.ofString("{\"messageId\":\"string\",\"readerType\":\"contact\",\"readerId\":\"string\"}"))
    .build();
HttpResponse<String> response = client.send(request, HttpResponse.BodyHandlers.ofString());
System.out.println(response.body());

POSThttps://api.chatlychat.com/v1/conversations/{id}/close

Close one conversation and publish conversation.closed

Parameters

Name	In	Type	Required	Description
`id`	path	string	yes
`Idempotency-Key`	header	string	no	UUIDv4 or 16-128 char opaque token. Required on write endpoints in production. Replays return the cached response with `Idempotency-Replay: true`; reusing the key with a different body returns 409 idempotency_conflict.

Responses

201

Code samples

cURL

curl -X POST "https://api.chatlychat.com/v1/conversations/{id}/close" \
  -H "Idempotency-Key: <value>"

TypeScript

const res = await fetch('https://api.chatlychat.com/v1/conversations/{id}/close', {
  method: 'POST',
  headers: {
    'Idempotency-Key': '<value>',
  },
});
const data = await res.json();

Python

import requests

res = requests.request(
    "POST",
    "https://api.chatlychat.com/v1/conversations/{id}/close",
    headers={
    "Idempotency-Key": "<value>",
    },
)
data = res.json()

package main

import (
	"fmt"
	"io"
	"net/http"
)

func main() {
	req, _ := http.NewRequest("POST", "https://api.chatlychat.com/v1/conversations/{id}/close", nil)
	req.Header.Set("Idempotency-Key", "<value>")
	res, _ := http.DefaultClient.Do(req)
	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)
	fmt.Println(string(body))
}

PHP

<?php
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, 'https://api.chatlychat.com/v1/conversations/{id}/close');
curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_HTTPHEADER, ['Idempotency-Key: <value>']);
$response = curl_exec($ch);
curl_close($ch);
echo $response;

Ruby

require 'net/http'
require 'uri'

uri = URI('https://api.chatlychat.com/v1/conversations/{id}/close')
req = Net::HTTP::Post.new(uri)
req['Idempotency-Key'] = '<value>'
res = Net::HTTP.start(uri.hostname, uri.port, use_ssl: uri.scheme == 'https') do |http|
  http.request(req)
end
puts res.body

Java

import java.net.URI;
import java.net.http.*;
import java.net.http.HttpRequest.BodyPublishers;

HttpClient client = HttpClient.newHttpClient();
HttpRequest request = HttpRequest.newBuilder()
    .uri(URI.create("https://api.chatlychat.com/v1/conversations/{id}/close"))
    .header("Idempotency-Key", "<value>")
    .method("POST", BodyPublishers.noBody())
    .build();
HttpResponse<String> response = client.send(request, HttpResponse.BodyHandlers.ofString());
System.out.println(response.body());

POSThttps://api.chatlychat.com/v1/conversations/bulk

Apply a bulk action across conversations + publish trigger event

Parameters

Name	In	Type	Required	Description
`Idempotency-Key`	header	string	no	UUIDv4 or 16-128 char opaque token. Required on write endpoints in production. Replays return the cached response with `Idempotency-Replay: true`; reusing the key with a different body returns 409 idempotency_conflict.

Request body application/json

{
  "ids": [
    "string"
  ],
  "action": "assign",
  "payload": {
    "assigneeUserId": "string",
    "tag": "string",
    "priority": "low",
    "macroId": "string",
    "snoozeUntil": "2024-01-01T00:00:00Z"
  }
}

Responses

201

Code samples

cURL

curl -X POST "https://api.chatlychat.com/v1/conversations/bulk" \
  -H "Idempotency-Key: <value>" \
  -H "Content-Type: application/json" \
  -d '{"ids":["string"],"action":"assign","payload":{"assigneeUserId":"string","tag":"string","priority":"low","macroId":"string","snoozeUntil":"2024-01-01T00:00:00Z"}}'

TypeScript

const res = await fetch('https://api.chatlychat.com/v1/conversations/bulk', {
  method: 'POST',
  headers: {
    'Idempotency-Key': '<value>',
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({"ids":["string"],"action":"assign","payload":{"assigneeUserId":"string","tag":"string","priority":"low","macroId":"string","snoozeUntil":"2024-01-01T00:00:00Z"}}),
});
const data = await res.json();

Python

import requests

res = requests.request(
    "POST",
    "https://api.chatlychat.com/v1/conversations/bulk",
    headers={
    "Idempotency-Key": "<value>",
    "Content-Type": "application/json",
    },
    json={"ids": ["string"], "action": "assign", "payload": {"assigneeUserId": "string", "tag": "string", "priority": "low", "macroId": "string", "snoozeUntil": "2024-01-01T00:00:00Z"}},
)
data = res.json()

package main

import (
	"fmt"
	"io"
	"net/http"
	"strings"
)

func main() {
	req, _ := http.NewRequest("POST", "https://api.chatlychat.com/v1/conversations/bulk", strings.NewReader(`{"ids":["string"],"action":"assign","payload":{"assigneeUserId":"string","tag":"string","priority":"low","macroId":"string","snoozeUntil":"2024-01-01T00:00:00Z"}}`))
	req.Header.Set("Idempotency-Key", "<value>")
	req.Header.Set("Content-Type", "application/json")
	res, _ := http.DefaultClient.Do(req)
	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)
	fmt.Println(string(body))
}

PHP

<?php
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, 'https://api.chatlychat.com/v1/conversations/bulk');
curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_HTTPHEADER, ['Idempotency-Key: <value>', 'Content-Type: application/json']);
curl_setopt($ch, CURLOPT_POSTFIELDS, '{"ids":["string"],"action":"assign","payload":{"assigneeUserId":"string","tag":"string","priority":"low","macroId":"string","snoozeUntil":"2024-01-01T00:00:00Z"}}');
$response = curl_exec($ch);
curl_close($ch);
echo $response;

Ruby

require 'net/http'
require 'uri'

uri = URI('https://api.chatlychat.com/v1/conversations/bulk')
req = Net::HTTP::Post.new(uri)
req['Idempotency-Key'] = '<value>'
req['Content-Type'] = 'application/json'
req.body = '{"ids":["string"],"action":"assign","payload":{"assigneeUserId":"string","tag":"string","priority":"low","macroId":"string","snoozeUntil":"2024-01-01T00:00:00Z"}}'
res = Net::HTTP.start(uri.hostname, uri.port, use_ssl: uri.scheme == 'https') do |http|
  http.request(req)
end
puts res.body

Java

import java.net.URI;
import java.net.http.*;
import java.net.http.HttpRequest.BodyPublishers;

HttpClient client = HttpClient.newHttpClient();
HttpRequest request = HttpRequest.newBuilder()
    .uri(URI.create("https://api.chatlychat.com/v1/conversations/bulk"))
    .header("Idempotency-Key", "<value>")
    .header("Content-Type", "application/json")
    .method("POST", BodyPublishers.ofString("{\"ids\":[\"string\"],\"action\":\"assign\",\"payload\":{\"assigneeUserId\":\"string\",\"tag\":\"string\",\"priority\":\"low\",\"macroId\":\"string\",\"snoozeUntil\":\"2024-01-01T00:00:00Z\"}}"))
    .build();
HttpResponse<String> response = client.send(request, HttpResponse.BodyHandlers.ofString());
System.out.println(response.body());

POSThttps://api.chatlychat.com/v1/conversations/{winnerId}/merge/{loserId}

Merge a conversation into another (dedupe)

Parameters

Name	In	Type	Required	Description
`winnerId`	path	string	yes
`loserId`	path	string	yes
`Idempotency-Key`	header	string	no	UUIDv4 or 16-128 char opaque token. Required on write endpoints in production. Replays return the cached response with `Idempotency-Replay: true`; reusing the key with a different body returns 409 idempotency_conflict.

Responses

201

Code samples

cURL

curl -X POST "https://api.chatlychat.com/v1/conversations/{winnerId}/merge/{loserId}" \
  -H "Idempotency-Key: <value>"

TypeScript

const res = await fetch('https://api.chatlychat.com/v1/conversations/{winnerId}/merge/{loserId}', {
  method: 'POST',
  headers: {
    'Idempotency-Key': '<value>',
  },
});
const data = await res.json();

Python

import requests

res = requests.request(
    "POST",
    "https://api.chatlychat.com/v1/conversations/{winnerId}/merge/{loserId}",
    headers={
    "Idempotency-Key": "<value>",
    },
)
data = res.json()

package main

import (
	"fmt"
	"io"
	"net/http"
)

func main() {
	req, _ := http.NewRequest("POST", "https://api.chatlychat.com/v1/conversations/{winnerId}/merge/{loserId}", nil)
	req.Header.Set("Idempotency-Key", "<value>")
	res, _ := http.DefaultClient.Do(req)
	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)
	fmt.Println(string(body))
}

PHP

<?php
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, 'https://api.chatlychat.com/v1/conversations/{winnerId}/merge/{loserId}');
curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_HTTPHEADER, ['Idempotency-Key: <value>']);
$response = curl_exec($ch);
curl_close($ch);
echo $response;

Ruby

require 'net/http'
require 'uri'

uri = URI('https://api.chatlychat.com/v1/conversations/{winnerId}/merge/{loserId}')
req = Net::HTTP::Post.new(uri)
req['Idempotency-Key'] = '<value>'
res = Net::HTTP.start(uri.hostname, uri.port, use_ssl: uri.scheme == 'https') do |http|
  http.request(req)
end
puts res.body

Java

import java.net.URI;
import java.net.http.*;
import java.net.http.HttpRequest.BodyPublishers;

HttpClient client = HttpClient.newHttpClient();
HttpRequest request = HttpRequest.newBuilder()
    .uri(URI.create("https://api.chatlychat.com/v1/conversations/{winnerId}/merge/{loserId}"))
    .header("Idempotency-Key", "<value>")
    .method("POST", BodyPublishers.noBody())
    .build();
HttpResponse<String> response = client.send(request, HttpResponse.BodyHandlers.ofString());
System.out.println(response.body());

POSThttps://api.chatlychat.com/v1/conversations/{primaryId}/link/{duplicateId}

Link two conversations as duplicates (no message move)

Parameters

Name	In	Type	Required	Description
`primaryId`	path	string	yes
`duplicateId`	path	string	yes
`Idempotency-Key`	header	string	no	UUIDv4 or 16-128 char opaque token. Required on write endpoints in production. Replays return the cached response with `Idempotency-Replay: true`; reusing the key with a different body returns 409 idempotency_conflict.

Responses

201

Code samples

cURL

curl -X POST "https://api.chatlychat.com/v1/conversations/{primaryId}/link/{duplicateId}" \
  -H "Idempotency-Key: <value>"

TypeScript

const res = await fetch('https://api.chatlychat.com/v1/conversations/{primaryId}/link/{duplicateId}', {
  method: 'POST',
  headers: {
    'Idempotency-Key': '<value>',
  },
});
const data = await res.json();

Python

import requests

res = requests.request(
    "POST",
    "https://api.chatlychat.com/v1/conversations/{primaryId}/link/{duplicateId}",
    headers={
    "Idempotency-Key": "<value>",
    },
)
data = res.json()

package main

import (
	"fmt"
	"io"
	"net/http"
)

func main() {
	req, _ := http.NewRequest("POST", "https://api.chatlychat.com/v1/conversations/{primaryId}/link/{duplicateId}", nil)
	req.Header.Set("Idempotency-Key", "<value>")
	res, _ := http.DefaultClient.Do(req)
	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)
	fmt.Println(string(body))
}

PHP

<?php
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, 'https://api.chatlychat.com/v1/conversations/{primaryId}/link/{duplicateId}');
curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_HTTPHEADER, ['Idempotency-Key: <value>']);
$response = curl_exec($ch);
curl_close($ch);
echo $response;

Ruby

require 'net/http'
require 'uri'

uri = URI('https://api.chatlychat.com/v1/conversations/{primaryId}/link/{duplicateId}')
req = Net::HTTP::Post.new(uri)
req['Idempotency-Key'] = '<value>'
res = Net::HTTP.start(uri.hostname, uri.port, use_ssl: uri.scheme == 'https') do |http|
  http.request(req)
end
puts res.body

Java

import java.net.URI;
import java.net.http.*;
import java.net.http.HttpRequest.BodyPublishers;

HttpClient client = HttpClient.newHttpClient();
HttpRequest request = HttpRequest.newBuilder()
    .uri(URI.create("https://api.chatlychat.com/v1/conversations/{primaryId}/link/{duplicateId}"))
    .header("Idempotency-Key", "<value>")
    .method("POST", BodyPublishers.noBody())
    .build();
HttpResponse<String> response = client.send(request, HttpResponse.BodyHandlers.ofString());
System.out.println(response.body());

GEThttps://api.chatlychat.com/v1/conversations/{id}/linked

List linked / merged conversations for this thread

Parameters

Name	In	Type	Required	Description
`id`	path	string	yes
`Idempotency-Key`	header	string	no	UUIDv4 or 16-128 char opaque token. Required on write endpoints in production. Replays return the cached response with `Idempotency-Replay: true`; reusing the key with a different body returns 409 idempotency_conflict.

Responses

200

Code samples

cURL

curl -X GET "https://api.chatlychat.com/v1/conversations/{id}/linked" \
  -H "Idempotency-Key: <value>"

TypeScript

const res = await fetch('https://api.chatlychat.com/v1/conversations/{id}/linked', {
  method: 'GET',
  headers: {
    'Idempotency-Key': '<value>',
  },
});
const data = await res.json();

Python

import requests

res = requests.request(
    "GET",
    "https://api.chatlychat.com/v1/conversations/{id}/linked",
    headers={
    "Idempotency-Key": "<value>",
    },
)
data = res.json()

package main

import (
	"fmt"
	"io"
	"net/http"
)

func main() {
	req, _ := http.NewRequest("GET", "https://api.chatlychat.com/v1/conversations/{id}/linked", nil)
	req.Header.Set("Idempotency-Key", "<value>")
	res, _ := http.DefaultClient.Do(req)
	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)
	fmt.Println(string(body))
}

PHP

<?php
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, 'https://api.chatlychat.com/v1/conversations/{id}/linked');
curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_HTTPHEADER, ['Idempotency-Key: <value>']);
$response = curl_exec($ch);
curl_close($ch);
echo $response;

Ruby

require 'net/http'
require 'uri'

uri = URI('https://api.chatlychat.com/v1/conversations/{id}/linked')
req = Net::HTTP::Get.new(uri)
req['Idempotency-Key'] = '<value>'
res = Net::HTTP.start(uri.hostname, uri.port, use_ssl: uri.scheme == 'https') do |http|
  http.request(req)
end
puts res.body

Java

import java.net.URI;
import java.net.http.*;
import java.net.http.HttpRequest.BodyPublishers;

HttpClient client = HttpClient.newHttpClient();
HttpRequest request = HttpRequest.newBuilder()
    .uri(URI.create("https://api.chatlychat.com/v1/conversations/{id}/linked"))
    .header("Idempotency-Key", "<value>")
    .GET()
    .build();
HttpResponse<String> response = client.send(request, HttpResponse.BodyHandlers.ofString());
System.out.println(response.body());

GEThttps://api.chatlychat.com/v1/conversations/{conversationId}/participants

List everybody on a conversation

Parameters

Name	In	Type	Required	Description
`conversationId`	path	string	yes
`Idempotency-Key`	header	string	no	UUIDv4 or 16-128 char opaque token. Required on write endpoints in production. Replays return the cached response with `Idempotency-Replay: true`; reusing the key with a different body returns 409 idempotency_conflict.

Responses

200

Code samples

cURL

curl -X GET "https://api.chatlychat.com/v1/conversations/{conversationId}/participants" \
  -H "Idempotency-Key: <value>"

TypeScript

const res = await fetch('https://api.chatlychat.com/v1/conversations/{conversationId}/participants', {
  method: 'GET',
  headers: {
    'Idempotency-Key': '<value>',
  },
});
const data = await res.json();

Python

import requests

res = requests.request(
    "GET",
    "https://api.chatlychat.com/v1/conversations/{conversationId}/participants",
    headers={
    "Idempotency-Key": "<value>",
    },
)
data = res.json()

package main

import (
	"fmt"
	"io"
	"net/http"
)

func main() {
	req, _ := http.NewRequest("GET", "https://api.chatlychat.com/v1/conversations/{conversationId}/participants", nil)
	req.Header.Set("Idempotency-Key", "<value>")
	res, _ := http.DefaultClient.Do(req)
	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)
	fmt.Println(string(body))
}

PHP

<?php
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, 'https://api.chatlychat.com/v1/conversations/{conversationId}/participants');
curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_HTTPHEADER, ['Idempotency-Key: <value>']);
$response = curl_exec($ch);
curl_close($ch);
echo $response;

Ruby

require 'net/http'
require 'uri'

uri = URI('https://api.chatlychat.com/v1/conversations/{conversationId}/participants')
req = Net::HTTP::Get.new(uri)
req['Idempotency-Key'] = '<value>'
res = Net::HTTP.start(uri.hostname, uri.port, use_ssl: uri.scheme == 'https') do |http|
  http.request(req)
end
puts res.body

Java

import java.net.URI;
import java.net.http.*;
import java.net.http.HttpRequest.BodyPublishers;

HttpClient client = HttpClient.newHttpClient();
HttpRequest request = HttpRequest.newBuilder()
    .uri(URI.create("https://api.chatlychat.com/v1/conversations/{conversationId}/participants"))
    .header("Idempotency-Key", "<value>")
    .GET()
    .build();
HttpResponse<String> response = client.send(request, HttpResponse.BodyHandlers.ofString());
System.out.println(response.body());

POSThttps://api.chatlychat.com/v1/conversations/{conversationId}/participants

Add a teammate or a whole team to a conversation

Parameters

Name	In	Type	Required	Description
`conversationId`	path	string	yes
`Idempotency-Key`	header	string	no	UUIDv4 or 16-128 char opaque token. Required on write endpoints in production. Replays return the cached response with `Idempotency-Replay: true`; reusing the key with a different body returns 409 idempotency_conflict.

Request body application/json

{
  "userId": "string",
  "teamId": "string",
  "role": "watcher"
}

Responses

201

Code samples

cURL

curl -X POST "https://api.chatlychat.com/v1/conversations/{conversationId}/participants" \
  -H "Idempotency-Key: <value>" \
  -H "Content-Type: application/json" \
  -d '{"userId":"string","teamId":"string","role":"watcher"}'

TypeScript

const res = await fetch('https://api.chatlychat.com/v1/conversations/{conversationId}/participants', {
  method: 'POST',
  headers: {
    'Idempotency-Key': '<value>',
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({"userId":"string","teamId":"string","role":"watcher"}),
});
const data = await res.json();

Python

import requests

res = requests.request(
    "POST",
    "https://api.chatlychat.com/v1/conversations/{conversationId}/participants",
    headers={
    "Idempotency-Key": "<value>",
    "Content-Type": "application/json",
    },
    json={"userId": "string", "teamId": "string", "role": "watcher"},
)
data = res.json()

package main

import (
	"fmt"
	"io"
	"net/http"
	"strings"
)

func main() {
	req, _ := http.NewRequest("POST", "https://api.chatlychat.com/v1/conversations/{conversationId}/participants", strings.NewReader(`{"userId":"string","teamId":"string","role":"watcher"}`))
	req.Header.Set("Idempotency-Key", "<value>")
	req.Header.Set("Content-Type", "application/json")
	res, _ := http.DefaultClient.Do(req)
	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)
	fmt.Println(string(body))
}

PHP

<?php
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, 'https://api.chatlychat.com/v1/conversations/{conversationId}/participants');
curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_HTTPHEADER, ['Idempotency-Key: <value>', 'Content-Type: application/json']);
curl_setopt($ch, CURLOPT_POSTFIELDS, '{"userId":"string","teamId":"string","role":"watcher"}');
$response = curl_exec($ch);
curl_close($ch);
echo $response;

Ruby

require 'net/http'
require 'uri'

uri = URI('https://api.chatlychat.com/v1/conversations/{conversationId}/participants')
req = Net::HTTP::Post.new(uri)
req['Idempotency-Key'] = '<value>'
req['Content-Type'] = 'application/json'
req.body = '{"userId":"string","teamId":"string","role":"watcher"}'
res = Net::HTTP.start(uri.hostname, uri.port, use_ssl: uri.scheme == 'https') do |http|
  http.request(req)
end
puts res.body

Java

import java.net.URI;
import java.net.http.*;
import java.net.http.HttpRequest.BodyPublishers;

HttpClient client = HttpClient.newHttpClient();
HttpRequest request = HttpRequest.newBuilder()
    .uri(URI.create("https://api.chatlychat.com/v1/conversations/{conversationId}/participants"))
    .header("Idempotency-Key", "<value>")
    .header("Content-Type", "application/json")
    .method("POST", BodyPublishers.ofString("{\"userId\":\"string\",\"teamId\":\"string\",\"role\":\"watcher\"}"))
    .build();
HttpResponse<String> response = client.send(request, HttpResponse.BodyHandlers.ofString());
System.out.println(response.body());

DELETEhttps://api.chatlychat.com/v1/conversations/{conversationId}/participants/{userId}

Remove somebody from a conversation

Parameters

Name	In	Type	Required	Description
`conversationId`	path	string	yes
`userId`	path	string	yes
`Idempotency-Key`	header	string	no	UUIDv4 or 16-128 char opaque token. Required on write endpoints in production. Replays return the cached response with `Idempotency-Replay: true`; reusing the key with a different body returns 409 idempotency_conflict.

Responses

204

Code samples

cURL

curl -X DELETE "https://api.chatlychat.com/v1/conversations/{conversationId}/participants/{userId}" \
  -H "Idempotency-Key: <value>"

TypeScript

const res = await fetch('https://api.chatlychat.com/v1/conversations/{conversationId}/participants/{userId}', {
  method: 'DELETE',
  headers: {
    'Idempotency-Key': '<value>',
  },
});
const data = await res.json();

Python

import requests

res = requests.request(
    "DELETE",
    "https://api.chatlychat.com/v1/conversations/{conversationId}/participants/{userId}",
    headers={
    "Idempotency-Key": "<value>",
    },
)
data = res.json()

package main

import (
	"fmt"
	"io"
	"net/http"
)

func main() {
	req, _ := http.NewRequest("DELETE", "https://api.chatlychat.com/v1/conversations/{conversationId}/participants/{userId}", nil)
	req.Header.Set("Idempotency-Key", "<value>")
	res, _ := http.DefaultClient.Do(req)
	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)
	fmt.Println(string(body))
}

PHP

<?php
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, 'https://api.chatlychat.com/v1/conversations/{conversationId}/participants/{userId}');
curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'DELETE');
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_HTTPHEADER, ['Idempotency-Key: <value>']);
$response = curl_exec($ch);
curl_close($ch);
echo $response;

Ruby

require 'net/http'
require 'uri'

uri = URI('https://api.chatlychat.com/v1/conversations/{conversationId}/participants/{userId}')
req = Net::HTTP::Delete.new(uri)
req['Idempotency-Key'] = '<value>'
res = Net::HTTP.start(uri.hostname, uri.port, use_ssl: uri.scheme == 'https') do |http|
  http.request(req)
end
puts res.body

Java

import java.net.URI;
import java.net.http.*;
import java.net.http.HttpRequest.BodyPublishers;

HttpClient client = HttpClient.newHttpClient();
HttpRequest request = HttpRequest.newBuilder()
    .uri(URI.create("https://api.chatlychat.com/v1/conversations/{conversationId}/participants/{userId}"))
    .header("Idempotency-Key", "<value>")
    .method("DELETE", BodyPublishers.noBody())
    .build();
HttpResponse<String> response = client.send(request, HttpResponse.BodyHandlers.ofString());
System.out.println(response.body());

GEThttps://api.chatlychat.com/v1/conversations/unread-counts

Per-user unread badges for the inbox sidebar

Parameters

Name	In	Type	Required	Description
`brand`	query	string	yes
`Idempotency-Key`	header	string	no	UUIDv4 or 16-128 char opaque token. Required on write endpoints in production. Replays return the cached response with `Idempotency-Replay: true`; reusing the key with a different body returns 409 idempotency_conflict.

Responses

200

Code samples

cURL

curl -X GET "https://api.chatlychat.com/v1/conversations/unread-counts?brand=" \
  -H "Idempotency-Key: <value>"

TypeScript

const res = await fetch('https://api.chatlychat.com/v1/conversations/unread-counts?brand=', {
  method: 'GET',
  headers: {
    'Idempotency-Key': '<value>',
  },
});
const data = await res.json();

Python

import requests

res = requests.request(
    "GET",
    "https://api.chatlychat.com/v1/conversations/unread-counts?brand=",
    headers={
    "Idempotency-Key": "<value>",
    },
)
data = res.json()

package main

import (
	"fmt"
	"io"
	"net/http"
)

func main() {
	req, _ := http.NewRequest("GET", "https://api.chatlychat.com/v1/conversations/unread-counts?brand=", nil)
	req.Header.Set("Idempotency-Key", "<value>")
	res, _ := http.DefaultClient.Do(req)
	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)
	fmt.Println(string(body))
}

PHP

<?php
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, 'https://api.chatlychat.com/v1/conversations/unread-counts?brand=');
curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_HTTPHEADER, ['Idempotency-Key: <value>']);
$response = curl_exec($ch);
curl_close($ch);
echo $response;

Ruby

require 'net/http'
require 'uri'

uri = URI('https://api.chatlychat.com/v1/conversations/unread-counts?brand=')
req = Net::HTTP::Get.new(uri)
req['Idempotency-Key'] = '<value>'
res = Net::HTTP.start(uri.hostname, uri.port, use_ssl: uri.scheme == 'https') do |http|
  http.request(req)
end
puts res.body

Java

import java.net.URI;
import java.net.http.*;
import java.net.http.HttpRequest.BodyPublishers;

HttpClient client = HttpClient.newHttpClient();
HttpRequest request = HttpRequest.newBuilder()
    .uri(URI.create("https://api.chatlychat.com/v1/conversations/unread-counts?brand="))
    .header("Idempotency-Key", "<value>")
    .GET()
    .build();
HttpResponse<String> response = client.send(request, HttpResponse.BodyHandlers.ofString());
System.out.println(response.body());

POSThttps://api.chatlychat.com/v1/conversations/{id}/internal-notes

Post an internal note (optionally with @-mentions)

Parameters

Name	In	Type	Required	Description
`id`	path	string	yes
`Idempotency-Key`	header	string	no	UUIDv4 or 16-128 char opaque token. Required on write endpoints in production. Replays return the cached response with `Idempotency-Replay: true`; reusing the key with a different body returns 409 idempotency_conflict.

Request body application/json

{
  "body": "string",
  "mentions": []
}

Responses

201

Code samples

cURL

curl -X POST "https://api.chatlychat.com/v1/conversations/{id}/internal-notes" \
  -H "Idempotency-Key: <value>" \
  -H "Content-Type: application/json" \
  -d '{"body":"string","mentions":[]}'

TypeScript

const res = await fetch('https://api.chatlychat.com/v1/conversations/{id}/internal-notes', {
  method: 'POST',
  headers: {
    'Idempotency-Key': '<value>',
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({"body":"string","mentions":[]}),
});
const data = await res.json();

Python

import requests

res = requests.request(
    "POST",
    "https://api.chatlychat.com/v1/conversations/{id}/internal-notes",
    headers={
    "Idempotency-Key": "<value>",
    "Content-Type": "application/json",
    },
    json={"body": "string", "mentions": []},
)
data = res.json()

package main

import (
	"fmt"
	"io"
	"net/http"
	"strings"
)

func main() {
	req, _ := http.NewRequest("POST", "https://api.chatlychat.com/v1/conversations/{id}/internal-notes", strings.NewReader(`{"body":"string","mentions":[]}`))
	req.Header.Set("Idempotency-Key", "<value>")
	req.Header.Set("Content-Type", "application/json")
	res, _ := http.DefaultClient.Do(req)
	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)
	fmt.Println(string(body))
}

PHP

<?php
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, 'https://api.chatlychat.com/v1/conversations/{id}/internal-notes');
curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_HTTPHEADER, ['Idempotency-Key: <value>', 'Content-Type: application/json']);
curl_setopt($ch, CURLOPT_POSTFIELDS, '{"body":"string","mentions":[]}');
$response = curl_exec($ch);
curl_close($ch);
echo $response;

Ruby

require 'net/http'
require 'uri'

uri = URI('https://api.chatlychat.com/v1/conversations/{id}/internal-notes')
req = Net::HTTP::Post.new(uri)
req['Idempotency-Key'] = '<value>'
req['Content-Type'] = 'application/json'
req.body = '{"body":"string","mentions":[]}'
res = Net::HTTP.start(uri.hostname, uri.port, use_ssl: uri.scheme == 'https') do |http|
  http.request(req)
end
puts res.body

Java

import java.net.URI;
import java.net.http.*;
import java.net.http.HttpRequest.BodyPublishers;

HttpClient client = HttpClient.newHttpClient();
HttpRequest request = HttpRequest.newBuilder()
    .uri(URI.create("https://api.chatlychat.com/v1/conversations/{id}/internal-notes"))
    .header("Idempotency-Key", "<value>")
    .header("Content-Type", "application/json")
    .method("POST", BodyPublishers.ofString("{\"body\":\"string\",\"mentions\":[]}"))
    .build();
HttpResponse<String> response = client.send(request, HttpResponse.BodyHandlers.ofString());
System.out.println(response.body());

POSThttps://api.chatlychat.com/v1/conversations/{id}/escalate

Agent-initiated escalation — clears the assignee, stamps routed_at, fans out optional notifications, and fires conversation.escalated (source=agent_request)

Parameters

Name	In	Type	Required	Description
`id`	path	string	yes
`Idempotency-Key`	header	string	no	UUIDv4 or 16-128 char opaque token. Required on write endpoints in production. Replays return the cached response with `Idempotency-Replay: true`; reusing the key with a different body returns 409 idempotency_conflict.

Request body application/json

{
  "reason": "string",
  "notify_user_ids": [
    "string"
  ]
}

Responses

201

Code samples

cURL

curl -X POST "https://api.chatlychat.com/v1/conversations/{id}/escalate" \
  -H "Idempotency-Key: <value>" \
  -H "Content-Type: application/json" \
  -d '{"reason":"string","notify_user_ids":["string"]}'

TypeScript

const res = await fetch('https://api.chatlychat.com/v1/conversations/{id}/escalate', {
  method: 'POST',
  headers: {
    'Idempotency-Key': '<value>',
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({"reason":"string","notify_user_ids":["string"]}),
});
const data = await res.json();

Python

import requests

res = requests.request(
    "POST",
    "https://api.chatlychat.com/v1/conversations/{id}/escalate",
    headers={
    "Idempotency-Key": "<value>",
    "Content-Type": "application/json",
    },
    json={"reason": "string", "notify_user_ids": ["string"]},
)
data = res.json()

package main

import (
	"fmt"
	"io"
	"net/http"
	"strings"
)

func main() {
	req, _ := http.NewRequest("POST", "https://api.chatlychat.com/v1/conversations/{id}/escalate", strings.NewReader(`{"reason":"string","notify_user_ids":["string"]}`))
	req.Header.Set("Idempotency-Key", "<value>")
	req.Header.Set("Content-Type", "application/json")
	res, _ := http.DefaultClient.Do(req)
	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)
	fmt.Println(string(body))
}

PHP

<?php
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, 'https://api.chatlychat.com/v1/conversations/{id}/escalate');
curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_HTTPHEADER, ['Idempotency-Key: <value>', 'Content-Type: application/json']);
curl_setopt($ch, CURLOPT_POSTFIELDS, '{"reason":"string","notify_user_ids":["string"]}');
$response = curl_exec($ch);
curl_close($ch);
echo $response;

Ruby

require 'net/http'
require 'uri'

uri = URI('https://api.chatlychat.com/v1/conversations/{id}/escalate')
req = Net::HTTP::Post.new(uri)
req['Idempotency-Key'] = '<value>'
req['Content-Type'] = 'application/json'
req.body = '{"reason":"string","notify_user_ids":["string"]}'
res = Net::HTTP.start(uri.hostname, uri.port, use_ssl: uri.scheme == 'https') do |http|
  http.request(req)
end
puts res.body

Java

import java.net.URI;
import java.net.http.*;
import java.net.http.HttpRequest.BodyPublishers;

HttpClient client = HttpClient.newHttpClient();
HttpRequest request = HttpRequest.newBuilder()
    .uri(URI.create("https://api.chatlychat.com/v1/conversations/{id}/escalate"))
    .header("Idempotency-Key", "<value>")
    .header("Content-Type", "application/json")
    .method("POST", BodyPublishers.ofString("{\"reason\":\"string\",\"notify_user_ids\":[\"string\"]}"))
    .build();
HttpResponse<String> response = client.send(request, HttpResponse.BodyHandlers.ofString());
System.out.println(response.body());

Was this page helpful?