Agents could upend food delivery before the apps notice
If an assistant orders dinner for you, the app that spent a decade designing for your thumb may stop mattering.
Delivery apps spent ten years optimising for a person scrolling on a phone: photos, promotions, badges, and the precise moment to show you a discount.
The interface nobody sees
An assistant ordering on your behalf does not see any of that. It sees a menu, a price and an estimated time.
Promotions designed for impulse stop working.
Ranking becomes a negotiation between software.
Restaurants may start writing menus for machines.
The most valuable screen in the business could become one nobody looks at.